Refund policy

RETURN AND REFUND POLICY

At Tabeeb-e-Herbal, customer satisfaction is important to us. Due to the nature of our cosmetic and personal care products, we are unable to accept returns or exchanges for products that have been opened, used, tested, or have had their original seal or packaging removed.

DAMAGED OR INCORRECT ITEMS

Please inspect your order upon delivery. If you receive a damaged, defective, or incorrect product, please contact us as soon as possible at tabeebeherbal@gmail.com.

Please provide your order details along with clear photos or videos of the product and packaging so we can review the issue.

RETURN ELIGIBILITY

A return may only be considered if the product is unused, unopened, in its original condition and packaging, and the return request is approved by our team.

Please contact us before sending any product back. Products returned without prior approval may not be accepted.

NON-RETURNABLE ITEMS

Opened, used, tested, or unsealed cosmetic and personal care products cannot be returned or exchanged for hygiene and safety reasons.

REFUNDS

If a return or refund is approved, we will inform you by email. Approved refunds will be processed using the applicable payment method. Processing times may vary depending on the payment provider.

ORDER CANCELLATION

If you wish to cancel an order, please contact us as soon as possible. Orders that have already been dispatched may not be eligible for cancellation.

CONTACT US

For any questions regarding returns, refunds, damaged products, or your order, please contact us at:

Email: tabeebeherbal@gmail.com